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Frequently Asked Questions
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What methods of payment do you accept?

We accept most major credit cards including Visa & Mastercard. We also accept payment through PayPal.

 

How much do you charge for shipping?

Nothing! Shipping within the lower 48 United States is free! We are not offering free shipping at this time to Alaska or Hawaii, and will charge the going rate for either Fedex or UPS, depending on which carrier delivers to your locale.


What do I do if I have problems with my order?

If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly.

 

What kind of guarantee do you offer?

We offer a 30-day, no hassles money back guarantee. If there is a problem with your order, please contact us immediately, so that we can have the best chance of addressing your concerns and resolving any difficulties. We will pay the shipping charges to return any defective products and replace them.

 

Why do you only offer a 30-day guarantee?

  • Each teak shower chair and bench that Teak Shower Chairs sells is a highly durable quality work of art that we would be proud to use in our own homes. 
  • Artwork is meant to be treasured as it ages, not misused and returned at the first convenient moment. 
  • Being ecologically conscious, and not wishing to contribute to the wasteful overloading of landfills with our durable products that will not degrade quickly (75 years is a very long time), we offer only a 30 day guarantee.

Where do your teak shower chairs and benches come from?

Our teak shower chairs and benches are made by skilled craftsmen in the cottage industry in Java, Indonesia. They take pride in turning out exceptional products using quality materials from carefully managed government teak plantations where wood is selectively harvested. Teak is only permitted to be removed from the plantations in the same amount as trees are planted to replace the harvested wood. This arrangement benefits not only the craftsmen's families, but also the local and global economies. And it means these men can be gainfully employed without buying from illegal logging operations, which protects the old growth forests and the environment! 

Buying from Teak Shower Chairs supports a good cause while returning good value on your investment!

 

Should I stain or oil my teak shower chair?

To maintain its anti-fungal and antiseptic properties, we do not recommend using stains or teak oil on our teak stools and benches used in a high moisture environment.  Teakwood has a life expectancy of 75 years. If left untreated, it ages to a lovely silver-gray patina. Gently sanding the teak will return it to its natural color.

No other teak shower chair compares to ours when it comes to durability, elegance, stability and low maintenance. 

 

Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.


What if I'm looking for an item that you don't currently carry?

Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help.


How can I get in touch with you if I have a question?

Please see the Contact Us page for information on how to contact us.

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